Terms of Service

Last updated: 18 November 2025

1. Acceptance of Terms

By accessing and using the services provided by Cerebrum Biology Academy ("we," "us," or "our"), you ("user" or "student") agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

These terms apply to all users of our website, online platform, courses, and related services.

2. Description of Services

Cerebrum Biology Academy provides:

  • Online and offline biology coaching for NEET and board examinations
  • Interactive mock tests and assessments
  • Study materials and educational resources
  • Live and recorded classes
  • Doubt resolution and academic support
  • Performance analytics and progress tracking

3. User Accounts and Registration

To access certain services, you must create an account. You agree to:

  • Provide accurate and complete registration information
  • Maintain the confidentiality of your account credentials
  • Notify us immediately of any unauthorized use of your account
  • Take responsibility for all activities under your account
  • Keep your account information updated

You must be at least 13 years old to create an account. If you are under 18, you must have parental or guardian consent.

4. Course Enrollment and Payment

4.1 Enrollment

Course enrollment is subject to availability and our admission criteria.

4.2 Fees and Payment

  • Course fees must be paid as per the agreed schedule
  • All prices are in Indian Rupees unless otherwise stated
  • Payment can be made through approved payment methods
  • Fees are non-transferable between courses or students
  • Late payment may result in service suspension

4.3 Refund Policy

Refunds are subject to our separate Refund Policy. Please refer to our refund policy page for detailed terms and conditions.

5. Acceptable Use Policy

You agree not to:

  • Share your account credentials with others
  • Record, copy, or redistribute our course content
  • Use our services for any illegal or unauthorized purpose
  • Interfere with or disrupt our services or servers
  • Upload or transmit harmful, offensive, or inappropriate content
  • Attempt to gain unauthorized access to our systems
  • Use our platform to solicit or promote competing services
  • Engage in any form of harassment or abusive behavior

6. Intellectual Property Rights

All content provided through our services, including but not limited to course materials, videos, tests, and educational resources, is protected by intellectual property laws and is owned by or licensed to Cerebrum Biology Academy.

You are granted a limited, non-exclusive, non-transferable license to:

  • Access and use course materials for personal educational purposes
  • Download materials where explicitly permitted

You may not reproduce, distribute, or create derivative works without our written permission.

7. Privacy and Data Protection

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

8. Service Availability and Technical Requirements

While we strive to provide uninterrupted service, we do not guarantee that our services will be available at all times. Service may be temporarily unavailable due to maintenance, updates, or technical issues.

You are responsible for:

  • Maintaining compatible devices and software
  • Ensuring reliable internet connectivity
  • Meeting minimum technical requirements for our platform

9. Disclaimers and Limitations of Liability

9.1 Educational Outcomes

While we are committed to providing high-quality education, we cannot guarantee specific academic results or examination success. Student performance depends on various factors including individual effort, aptitude, and external circumstances.

9.2 Service Disclaimer

Our services are provided "as is" without warranties of any kind, either express or implied. We disclaim all warranties including merchantability, fitness for a particular purpose, and non-infringement.

9.3 Limitation of Liability

Our liability for any damages shall not exceed the amount paid by you for the specific service that gave rise to the claim.

10. Termination

Either party may terminate this agreement at any time. We reserve the right to suspend or terminate your access to our services for violations of these terms or for any other reason at our discretion.

Upon termination:

  • Your access to our services will cease
  • You must stop using all course materials
  • Refunds, if applicable, will be processed according to our refund policy

11. Governing Law and Dispute Resolution

These Terms are governed by the laws of India. Any disputes arising from these terms or our services shall be resolved through:

  1. Direct negotiation between the parties
  2. Mediation if negotiation fails
  3. Arbitration under the Indian Arbitration and Conciliation Act

The jurisdiction for any legal proceedings shall be New Delhi, India.

12. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of material changes via email or prominent notice on our website. Continued use of our services after such changes constitutes acceptance of the new terms.

13. Contact Information

For questions about these Terms of Service, please contact us:

Email: legal@cerebrumbiologyacademy.com

Phone: +91 88264 44334

Address: Cerebrum Biology Academy, New Delhi, India

By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.